The value of a luxury brand is not in what you do, but in how it makes you feel to its consumers: unique, exclusive, appreciated. Applying these lessons, a sales team or customer service, you can train yourself to make you feel the same way to their customers, transforming them into brand ambassadors. We train the personal appearance, how to communicate and how to connect to BE “luxury”. In addition, we studied the basics of protocol and international etiquette, to apply the learnings to clients of different nationalities.

Program designed for teams of sale to the consumer (Front liners), and persons in the team of Customer Service (in Boutiques, hotels and spas, shopping centers, recreational parks...).

Trainers: Caesar Val, Ghassan Ajjan, Natalia Jaramillo.

Trainers: Caesar Val